Frequently Asked Questions
Everything you need to know about your PSEUDIO shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days depending on your location. We offer free shipping on all orders over $100, while a flat rate applies to orders below that threshold.
What is your return policy for online orders?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Returns can be processed through our online portal or at any physical PSEUDIO boutique.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options such as Afterpay and Sezzle for interest-free installments.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. Since we carry multiple brands, we recommend checking the specific measurements provided to ensure the perfect fit.
Are the products sold on PSEUDIO authentic?
Yes, PSEUDIO is an authorized retailer for all the brands we carry. We guarantee that every item sold on our website and in our stores is 100% authentic and sourced directly from the manufacturers.